Envio

Enviamos para todo o mundo a partir do Reino Unido e da UE.

Todos os pedidos são processados ​​em 1 dia útil. Você receberá uma confirmação de envio com seu número de rastreamento dentro de 1 a 2 dias úteis após fazer seu pedido.

Abaixo estão os tempos de entrega estimados para cada zona de entrega.

  • Reino Unido (Royal Mail): 2 a 4 dias úteis
  • Reino Unido (DPD24): 1 a 2 dias úteis - £ 6,95
  • Europa (operadoras locais e expressas): 3 a 5 dias úteis
  • Outros países (doméstico padrão): 7 a 14 dias úteis

Para obter mais informações, consulte nossa política de envio .

Frequently Asked Questions

Got a question? We are here to answer!

General

Currently, Nexstand operates exclusively online, offering our full range of products through our online store.


While we do not have physical retail locations, our online store is designed to provide a comprehensive shopping experience, complete with detailed product information, customer reviews, and support from our customer service team to assist with any inquiries or concerns.

Yes, we stand behind the quality of our products! We offer a one-year warranty against defects in material and workmanship for all our products. This warranty is valid for one year from the date of your purchase. It covers any issues you might encounter due to manufacturing defects during this period. Please note, the warranty does not cover damages resulting from accidents, misuse, or normal wear and tear. If you experience any issues that fall under our warranty, please contact our customer service team with your purchase details. We will be more than happy to assist you in resolving the issue, whether it be through repair, replacement, or another appropriate solution.

This warranty is valid only for purchases made from Nexstand's official online retail websites (www.nexstand.io, www.nexstand.eu, www.ordernexstand.com) . It does not cover products bought from other retailers or any third-party sales channels. For support with such purchases, please contact the respective sellers directly. 

Order & Shipping

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our website or the carrier's website to track your package.


You can also track your order at our Tracking page https://17track.net/en

Here are the estimated delivery times for each shipping zone:


- United Kingdom (Royal Mail): 2 to 4 business days

- United Kingdom (DPD24): 1 to 2 business days

- European Union (Local Carriers): 3 to 5 business days

- Northern Europe (Norway, Switzerland) (Local Carriers): 5 to 7 business days

- USA (USPS): 3 to 4 business days

- Other countries (Standard International): 7 to 14 business days

We ship worldwide from the UK, EU, and the USA. For our EU customers, shipments are made from our warehouse in Czechia, ensuring that you do not pay for duties or import taxes. For our customers in the USA, we provide domestic shipping options. Express shipping options are available at checkout for customers in the United Kingdom at an additional cost.

Shipping charges vary based on the destination country and the size of the order. These charges will be calculated and displayed at the checkout stage. For international orders, please be aware that additional import taxes may be applied by your local government or carrier upon delivery. For more information, please refer to our shipping policy.

We accept various payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and more.

Yes, please contact our support team at support@nexstand.io for an invoice.

Products

The Nexstand K1 is the standout choice, supporting laptops up to 18 inches and weighing only 150 grams. It offers 7 height options ranging from 14 to 30 cm and can hold up to 8 kilograms. Made from durable carbon fiber, it combines exceptional strength with lightweight portability. When folded, its compact dimensions are 33 x 4 x 4 cm, making it easy to carry anywhere.


The Nexstand K2 provides 8 height options, supports laptops up to 17 inches, and can hold up to 9 kilograms. It is ultralight at 237 grams and made of glass fiber reinforced nylon, making it highly portable and adjustable. Its folded dimensions are 35.6 x 3.8 x 3.8 cm.


The Graviton Laptop Stand, with 3 height settings, supports laptops up to 17 inches, and can hold up to 8 kilograms. Made of glass fiber reinforced nylon, it is 170 grams. When folded, its dimensions are 33.5 x 3.5 x 3.5 cm.


To compare the features of our different laptop stands, please visit our comparison page.

The Nexstand K1 is designed with a premium carbon fiber frame, making it lightweight and durable. It features seven adjustable height settings, allowing for optimal ergonomic positioning. The stand is also foldable and portable, weighing only 150 grams, which makes it easy to carry in its provided nylon sleeve​. 

The Nexstand K1 supports laptops up to 17 inches in size. Its universal compatibility makes it suitable for a wide range of laptops, from ultrabooks to high-performance gaming laptops.

The Nexstand K2 is compatible with any laptop that has a front edge measuring less than 2 cm and a keyboard width exceeding 27.5 cm.

The Nexstand K2 measures 35.4cm (14”) by 4cm (1.5”) by 4cm (1.5”) when folded up.

The Nexstand K2 is made from industrial-grade reinforced nylon and high quality metal fittings.

The Nexstand K2 is our original and flagship laptop stand with 8 different height adjustment settings. The Nexstand K7 was launched in 2019 as a lite version of the K2. The K7 is a laptop riser so it is not height adjustable like the K2. However, the K7 is more compact and lighter than the K2.

Product Usage

Setting up your Nexstand K2 laptop stand is simple. Just unfold the stand, adjust the height to one of the eight available settings, and place your laptop on it. Make sure the front edge of your laptop fits securely into the stand's grips to ensure stability

No, the stand is not designed for standing use as it doesn't extend to standing desk height. However, if you place it on a higher surface, it can be used while standing. Please note, this may not provide the most ergonomic hand positioning for typing, unlike a dedicated standing desk.

The optional spacers for the Nexstand K2 are specifically designed for ultra-slim laptops. They ensure a snug fit and optimal support, minimizing any potential slippage or wobble.

Exchange & Return

Please check our return/refund/exchange policy here.

To initiate a return, email us at support@nexstand.io and include your order number in the subject line. Please attach photos or videos of the product if it is faulty. We will email you instructions on how to return your item to us. We aim to reply within 1 to 2 business days and process all refunds within 5 business days of the returned item being received at our distribution centre.

Once an order has been processed and shipped, it cannot be cancelled. You may only cancel and receive a refund for any orders that have not yet been shipped.

Please review your order carefully before submitting it to avoid any inconvenience.

If you have any questions or concerns, please don't hesitate to contact our customer support team.

We are happy to issue a full refund under the following conditions:


If you are not satisfied with the product within 30 days of receiving it, or

if the product is found to be faulty within one year of receipt.


Please note that the shipping cost for returning the item is not refundable.

Health and Wellness

Using a laptop stand helps to elevate the screen to eye level, which encourages you to sit upright and maintain a neutral spine position. This reduces the risk of developing a hunched posture, which can lead to neck and back pain over time.

Yes, a laptop stand can help reduce neck and shoulder pain by preventing you from looking down at your screen for extended periods. By keeping your screen at eye level, you minimize the strain on your neck and shoulders, promoting better ergonomic alignment.

Long-term use of a laptop stand can lead to improved posture, reduced risk of repetitive strain injuries, and decreased likelihood of developing chronic neck and back pain. It also promotes a more comfortable and productive working environment.

While not absolutely necessary, using an external keyboard and mouse with any laptop stand setup is highly recommended. This arrangement allows you to maintain a more ergonomic posture by keeping your wrists and hands in a neutral position, reducing the risk of strain and discomfort.

By promoting better posture and reducing physical discomfort, a laptop stand helps you stay focused and productive for longer periods. Improved ergonomics can lead to less fatigue and fewer interruptions caused by pain or discomfort, contributing to overall well-being.

Yes, using a laptop stand can help prevent RSIs by encouraging a more ergonomic workstation setup. By keeping your screen at eye level and using an external keyboard and mouse, you reduce the strain on your wrists, hands, and arms, which can help prevent RSIs.

Compatibility and Use Cases

Yes, Nexstand laptop stands, including the K1 and K2 models, are designed to support a wide range of laptops, including high-performance gaming laptops. They provide stability and improved airflow, which are essential for gaming devices.

While Nexstand laptop stands are primarily designed for laptops, they can also be used to support tablets and other similar devices. Ensure that the device fits securely in the stand and that the stand's grips are appropriately adjusted.